Microsoft Dynamics ERP has four products GP, NAV, AX and SL. It has separate solution for CRM known as Microsoft Dynamics CRM. In these Microsoft Dynamics products one may come across serious over lapping of solutions and it is really hard to find the realistic logic behind four products with almost similar solutions.
Microsoft AX was previously known as Axapta till Microsoft took over it and released the version with the name of Microsoft Dynamics AX. This ERP solution is focused towards companies having several divisions and doing business across locations where compliance of business processes and best practices is a must. Microsoft AX can be easily customized to adapt for business processes and is cost effective along with this it comes with features to automate and provide solutions for finance, human resource, sales, web stores, supply chain management, warehouses, distribution, balanced scorecards, knowledge management and business analytics. As it has been upgraded and designed to work at distant locations it supports multi lingual and multi currency functions.
Microsoft GP previously known as great plains, is an adaptable ERP solution for changing market and business requirements. It is primarily focused towards mid size companies and divisions of larger enterprises. It is capable of connecting business processes across the organization and supporting unique business processes. It also comes with strong and adaptable applications for finance, supply chain management, human resource, manufacturing, distribution and project accounting. Integration capabilities with in the application and other applications are immense in Microsoft Dynamics GP, it uses biztalk server, com. MSMQ and web services for high speed, flexible and safe data incorporation and integration from any source.
Microsoft Dynamics NAV comes with strong financial features and helps small and midsize companies to streamline specialized and industry specific business processes. It is easy to use and adapt, it comes with add on tools and NAV utilities which help programmers and database administrators to customize it with convenience and quickly according to the clients needs. Microsoft NAV comes with complete functionality for finance, SCM, CRM, service, distribution and e-commerce. It also provide the feature of role tailored or role center where screens are customized by removing irrelevant fields and information to make it easier to understand, work and comply with company policies and practices.
Microsoft Dynamics SL previously Solomon is mainly focused on project based and distribution centric enterprises. Its project accounting and project management feature help project based companies to manage their on premise projects separately and projects at different locations. Project management option of SL provides facilities of material planning, job cost, material management to lower cost, service call and handle complex jobs with out project delays to improve customer satisfaction. For distribution based companies it provides features to reduce over and under inventory, reduce distribution cost by transport management and streamlining of processes.
Microsoft Dynamics CRM comes with solutions for sales, customer service and marketing. Along with features like leads, opportunity, pipeline management it allows its data to be accessed by the sales team from any web enabled device in real time and analyze it, with in built reports for better decisions. It helps in designing work flows to avoid redundancy, plan and analyze customer data for better services and sales calls. Tracking and importing of data from other sources is easy. Over all this is complete CRM solution for any company.
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Source by Nick Mutt